Dr. Indu





Supervision of Ph.D. Scholars:
Two students have been awarded Ph.D.  under my supervision.
Universities: Gautam Buddha University, Greater Noida(UP) and Dr. A.P.J. Abdul Kalam Technical University, Uttar Pradesh. 
(1) A pyramidal model of the Indian Telecom Sector: A factual analysis of public sector unit with analytical hierarchy process 

Considering one of the Public Sector Units (PSU), BSNL, J & K Circle as case example, the work aimed at studying the major factors of service quality and assessing the customer's perceived quality of three services (fixed-line, broadband and mobile). A systematic hybrid multi-criteria decision making method that combines the analytical hierarchical process technique and fuzzy synthetic evaluation has been used to examine the service quality framework and evaluate the quality level of the three services used by the PSU customers.

(2) Reliability estimation of repairable systems using fuzzy modeling approach 

In the face of traditional modeling approaches, an important class of repairable systems has been considered for study and analysis.  The study is aimed at estimating the fuzzy reliability and availability of repairable systems wherein the system performance is degradable. For modeling and dealing with uncertainties in gracefully degradable computing systems, a fuzzy modeling approach is used for prediction of reliability.